Product
Collections Lifecycle Management
Helping you align resources and manage emerging risks in your portfolio

Product Overview

With today’s heightened focus on managing customer risk, you need to mitigate loss with a collections strategy that reveals which customers are most capable of re-paying, and how to make contact with them quickly— before other creditors do.

Collections Lifecycle Management from Equifax offers a powerful mix of specialized collections data and insights that help you analyze customer information and payment history. This allows your business to develop account strategies focused on a specific audience and, more importantly, provide predictive insights to better target emerging hot spots in your portfolio that are a result of payment deferrals and government stimulus program support.

Understand where your customers were pre-COVID 19 and where they may be headed to drive potential actions.

 

  • Pre-delinquency Stage

Help predict debtor behaviour with portfolio segmentation. Assess the impact and health of your portfolio pre- and post-COVID 19 and proactively tailor hardship offers.

 

  • Collections (Early and Late Stage)

Optimize collections with account prioritization. Rank customers to prioritize action – remediation versus self-cure to provide ‘targeted customer relief’ to manage hardship.

 

  • Recoveries Management

Help improve revenue recovery rates. Understand if your consumer’s situation is improving or deteriorating.

 

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