Equifax Complete™ Friends and Family

Credit Monitoring & Identity Theft Protection for Two Adults.

Equifax Complete™ Friends and Family offers all the benefits of our most comprehensive credit monitoring and identity theft protection product for two adults.

Both you and an additional adult will receive credit monitoring, alert sharing, and identity theft protection tools to help you detect, protect and restore your identity.

Cancel at any time; however, we do not provide partial month refunds1.

Purchase Options

Benefits Include:
  • Ability to add a second adult2 at no additional cost and to share alerts with the adult you add to your product3
  • Daily credit monitoring with alerts of key changes to your Equifax credit file
  • Internet Scanning4 with alerts if we find your Social Insurance Number, debit or credit card numbers and/or bank account numbers on suspicious websites
  • Identity Restoration: A dedicated Identity Restoration Specialist will work on your behalf to help restore your identity should you become a victim of identity theft
  • Daily access to your educational Equifax credit score5 and report6
  • Up to $50,000 in ID theft insurance7 to help pay for certain out-of-pocket expenses related to identity theft
  • Lost Wallet Assistance: If you lose your wallet, we'll help you cancel and re-issue your cards and ID
  • Access to Customer Care representatives 7 days a week8
Need Help?

1We will require you to provide your payment information when you sign up. We will immediately charge your card the price stated and will charge the card the price stated for each month you continue your subscription. You may cancel at any time; however, we do not provide partial month refunds.

2By inviting an additional adult to use the product, you agree that person has given consent to share his or her email address and receive electronic emails from Equifax. When the added adult is removed from your product, it will take effect immediately.

3Alerts are not automatically shared. You may choose to share your alerts with the added adult or turn sharing off at any time.

4Internet Scanning will scan for your Social Insurance number (if you choose to), up to 5 bank account numbers, up to 6 credit/debit card numbers that you provide. Thousands of Internet websites where consumers' personal information is suspected of being bought and sold are scanned. Although new websites are constantly being added to the search, the Internet addresses of these suspected Internet trading websites are not published and frequently change, so there is no guarantee that we are able to locate and search every possible Internet website where consumers' personal information is at risk of being traded.

5The credit score provided under the offers described herein use the Equifax Credit Score, which is a proprietary credit model developed by Equifax. The Equifax Credit Score is intended for your own educational use. It is also commercially available to third parties along with numerous other credit scores and models in the marketplace. Please keep in mind third parties may use a different score when evaluating your creditworthiness. Also, third parties will take into consideration items other than your credit score or information found in your credit file, such as your income.

6Under certain circumstances, access to your Equifax Credit Report may not be available as certain consumer credit files maintained by Equifax contain credit histories, multiple trade accounts, and/or an extraordinary number of inquiries of a nature that prevents or delays the delivery of your Equifax Credit Report. If a remedy for the failure is not available, the product subscription will be canceled and a full refund will be made.

7Identity theft insurance is underwritten by American Bankers Insurance Company of Florida or its affiliates. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions and exclusions of coverage. Coverage may not be available in all jurisdictions.

8During Equifax Customer Care standard operating hours.

Certain conditions, exclusions, and limitations apply to all products; for details please refer to the Terms of Use and your product documentation.