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Categories
Equifax Credit Reports
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Identity Theft
Equifax Products
2017 CyberSecurity Incident
Credit Lock
How do I get a free copy of my Equifax Canada credit report?
Jan 15, 2023
How is information in my credit report used?
Jan 15, 2023
What is a credit lock?
Jan 10, 2023
How can I lock or unlock my credit report?
Jan 09, 2023
Can I temporarily unlock (suspend) for a specific amount of time?
Jan 08, 2023
I want to apply for credit, how long should I temporarily unlock (suspend) my lock for?
Jan 07, 2023
I just applied for a mortgage or am going to apply for a mortgage. How long should I temporarily unlock (suspend) my credit lock for?
Jan 06, 2023
How does a credit lock prevent new credit accounts from being opened in my name?
Jan 06, 2023
What is the difference between a fraud alert and a credit lock?
Jan 05, 2023
Who can place a credit lock on my credit report?
Jan 05, 2023
Is there a charge to lock or unlock my credit report?
Jan 05, 2023
I locked my credit report while living in Quebec. I’ve moved to a different part of the country. What happens now?
Jan 05, 2023
I’m a resident of Quebec but living outside of the province temporarily. Can I lock my credit report?
Jan 05, 2023
I’m not a resident of Quebec. Can I lock my credit report?
Jan 05, 2023
Why is the ability to lock credit reports only available to residents of Quebec?
Jan 05, 2023
What if I have addresses inside and outside of Quebec?
Jan 05, 2023
How quickly does the credit lock take effect?
Jan 05, 2023
My credit report is locked. Why did I get a pre-approved credit offer?
Jan 05, 2023
I am applying for a new job or volunteer position. Do I need to unlock my credit report?
Jan 05, 2023
I am applying for an apartment and/or insurance. Do I need to unlock my credit report?
Jan 05, 2023
I am applying for social services. Do I need to unlock my credit report?
Jan 05, 2023
I locked my credit report but I see a new entry in the hard inquiry section. What does this mean?
Jan 05, 2023
Will locking my credit report affect my credit scores?
Jan 05, 2023
Will my credit report keep getting updated if it is locked?
Jan 05, 2023
Can collection agencies still contact me if my credit is locked?
Jan 05, 2023
Will locking or unlocking my Equifax credit report also affect my TransUnion credit report?
Jan 05, 2023
I see two login windows. What do I need to do?
Jul 15, 2021
What are the benefits of the system upgrade?
Jul 15, 2021
Why was my product changed from one name to another?
Jul 15, 2021
I had two Equifax products and now I have one - why?
Jul 15, 2021
Why can’t my spouse and I use the same email?
Jul 15, 2021
What does “use a unique email address to sign in” mean?
Jul 15, 2021
Why am I paying sales tax with my Equifax product?
Jul 15, 2021
How do I limit the sharing of my information?
Feb 11, 2021
I’m interested in purchasing an Equifax product. Why isn’t the identity theft insurance feature available for Quebec residents?
Jan 27, 2021
What is the difference between Equifax Canada Co. ("ECC") and Equifax Consumer Services LLC ("ECS") ?
Aug 19, 2020
How do I correct or dispute inaccuracies on my Equifax Canada credit file?
May 28, 2020
Will inaccurate information on my Equifax credit report affect my credit scores?
May 28, 2020
How do I cancel my Equifax product?
May 28, 2020
Why do you need my personal information when placing an order?
May 28, 2020
What is a credit score?
May 28, 2020
What to Know About Equifax Identity Restoration
May 28, 2020
How can I reduce the possibility of becoming a victim of identity theft?
May 28, 2020
I have dual citizenship with the United States. Can I merge my Canadian credit report with my U.S. credit report?
May 28, 2020
What are the most common factors that can negatively affect credit score?
May 28, 2020
What if I forgot my login information to my Equifax account?
Jan 31, 2018
How can I find out more information about Identity Theft in Canada?
Jan 31, 2018
How to improve your credit worthiness?
Jan 31, 2018
How do I log into my Equifax account?
Jan 31, 2018
Next steps for those impacted
Jan 31, 2018
How to find out if you're impacted
Oct 13, 2017
Cybersecurity Incident & Important Consumer Information
Sep 07, 2017
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