Will inaccurate information on my Equifax credit report affect my credit scores?

This generally depends upon what information is inaccurate. If the inaccurate information is used as part of the credit score calculation, your credit scores may be affected. The majority of information used in credit score calculations is found in the Credit Information, Public Record and Collections sections of your Equifax Canada credit report.

We encourage all consumers to request and review their credit report from Equifax Canada on a regular basis. By doing this, you can ensure that your report contains accurate and complete information. If you find information on your Equifax credit report that is inaccurate or incomplete, you have the right to file a dispute. You can dispute the information directly with the company that furnished the information, or with Equifax.

To file a dispute with Equifax, you can launch a dispute online, or download and complete the Consumer Credit Report Update Form and mail the completed form to the address below:

Equifax Canada Co.
National Consumer Relations
Box 190
Montreal, Quebec H1S 2Z2