How do I get a free copy of my Equifax Canada credit report?

You may request a free copy of your Equifax credit report through one of the options below:

1. To order your free credit report by phone, call (800) 465-7166

2. To order your free credit report by mail or fax, please fill in this Canadian Credit Report Request Form and forward to National Consumer Relations using the address or fax number listed on the form.
The form must be completed, with photocopies of the required identification, and sent to:

Equifax Canada Co.
National Consumer Relations
P. O. Box 190
Montreal, Quebec H1S 2Z2

Or by Fax: (514) 355-8502

3. To order your free Equifax credit report in person, visit one of our four office locations listed below.

Please bring with you at least two pieces of valid government-issued identification, including one piece of photo identification, and proof of current address. Photocopies and electronic versions are not accepted at the office. We require these documents so that we can validate your identity and confirm your information.

The locations, hours of operation and languages available onsite are listed below. Hours of operation are subject to change. Province-specific credit report request forms are available at each office location.

Montreal Office Location:
7100 Jean-Talon Street, Suite 1000
Montreal, QC H1M 0A3
Hours of operation: Monday-Friday, 9 am-5 pm ET
English and French available

Toronto Office Location:
5700 Yonge Street, Concourse Level (near bottom of escalators)
Toronto, ON M2M 4K2
You can locate the Toronto office via Finch Station on the TTC. The name of the building is North American Centre.
Hours of operation: Monday-Friday, 9 am-5 pm ET
English Only

Halifax Office Location:
1718 Argyle Street, Suite 720
Halifax, NS B3J 3N6
Requests made at this location are serviced through Lyle Tilley Davidson Chartered Accountants.
Hours of operation: Monday-Friday, 9 am-4:30 pm AT
English Only

Charlottetown Office Location:
155 Belvedere Avenue, Suite 200
Charlottetown, PE C1A 8B9
Requests made at this location are serviced through BDO.
Hours of operation: Monday-Friday, 8:30 am-4:30 pm AT
English Only