Press Releases

Equifax Debt Services Improves the Debt Recovery Process for Canadian Creditors

TORONTO, ONTARIO--(Marketwired - Aug. 2, 2016) - Creditors now have a new advantage when managing debt recovery with the release of Equifax Debt Services, a set of interconnected tools and services designed to make recovering money owed easier and more profitable. With this new solution, the debt recovery process from pre-collection through recoveries is fully managed by Equifax, and clients have a clear view of their customers at every step using the intuitive software dashboard.


"Our clients in every industry face many challenges when recovering debt, often stemming from having incomplete or insufficient data on a customer, and from navigating through a disjointed process," explains Rob Durham, Vice President of Sales & Business Development at Equifax Canada. "Our new solution is streamlined with Equifax managing the process end-to-end; customer data is enriched throughout the process, and recovery activities are continuously assessed. Our clients can view and monitor their collections activities and outcomes in a simple dashboard every step of the way."


In other geographies, debt services solutions from Equifax have delivered an uplift of over 30 per cent in the predictive power of whether an account will pay, according to analysis conducted by Equifax in 2014. This can enable greater accuracy and lead to significant cost and time savings. Now Equifax Canada clients can get deeper insight into their customers' ability to pay and use these insights to inform decisions and reduce money and time spent on collecting money owed.


Built with trusted data and insights, practitioner expertise in debt recovery and market leading technology, Equifax Debt Services can help inform the decisions and advance the performance of creditors in Canada.


For more information visit the Equifax Canada website.


About Equifax

Equifax powers the financial future of individuals and organizations around the world. Using the combined strength of unique trusted data, technology and innovative analytics, Equifax has grown from a consumer credit company into a leading provider of insights and knowledge that helps its customers make informed decisions. The company organizes, assimilates and analyzes data on more than 820 million consumers and more than 91 million businesses worldwide, and its databases include employee data contributed from more than 5,000 employers.


Headquartered in Atlanta, Ga., Equifax operates or has investments in 24 countries in North America, Central and South America, Europe and the Asia Pacific region. It is a member of Standard & Poor's (S&P) 500® Index, and its common stock is traded on the New York Stock Exchange (NYSE) under the symbol EFX. Equifax employs approximately 9,200 employees worldwide.


Some noteworthy achievements for the company include: Ranked 13 on the American Banker FinTech Forward list (2015); named a Top Technology Provider on the FinTech 100 list (2004-2015); named an InformationWeek Elite 100 Winner (2014-2015); named a Top Workplace by Atlanta Journal Constitution (2013-2015); named one of Fortune's World's Most Admired Companies (2011-2015); named one of Forbes' World's 100 Most Innovative Companies (2015). For more information, visit


Media Contacts:
Andrew Findlater
SELECT Public Relations
(416) 659-1197

Tom Carroll
Equifax Canada
(416) 227-5290